Why Car Shopping Still Feels Broken, and How We Fixed It

Episode #9

In this episode of The Dealer Shift, Paul and Jason reveal why test-drive scheduling still feels broken, and how self-scheduling fixes it for shoppers and dealers.
Why Car Shopping Still Feels Broken, and How We Fixed It Podcast
Script

Jason: Welcome back to The Dealer Shift Podcast. I’m Jason.

Paul: And I’m Paul. We’re the co-founders of Carjazz.ai, and today we’re talking about one of the most overlooked conversion killers in automotive retail.

Jason: Scheduling a test drive. Or more accurately… trying to schedule one.

Paul: Let’s be honest. Why is it still so hard? Fill out a form. Wait for an email. Get a call that you miss. Leave a voicemail. And / or wrestle with a clunky chat tool that may or may not even work.

Jason: And here’s the question every dealer should ask: If a customer walked into your showroom right now and said, “I want to drive that car”… would you hand them a form?

Paul: Of course not.

Jason: You’d say, “Let’s grab the keys.”

Paul: That’s exactly the mindset behind Carjazz.ai. We fixed something that should’ve been fixed years ago.

Jason: We let shoppers schedule their own test drives. No back-and-forth. No waiting. No friction.

Paul: Just a clean, familiar calendar widget. See the car, pick a time, book the appointment.

Jason: Dealers can also set the rules. No last-minute bookings before close, no conflicts, but the customer stays in control.

Paul: Customers love it because they don’t feel ignored or stuck waiting.

Jason: Dealers love it because they’re not chasing cold leads anymore. They’re getting set appointments.

Paul: And appointment-shows convert at dramatically higher rates than form leads you’re trying to reconnect with three hours later.

Jason: Self-scheduling is just one example of how we’re rethinking the entire car shopping experience.

Paul: Carjazz.ai is about intelligence, efficiency, and respect for the customer’s time, while delivering better outcomes for dealers.

Jason: Better experiences convert better. And better conversions change everything.

Paul: So if your website still treats test drives like a paperwork exercise…

Jason: It might be time for a shift.

Paul: Thanks for listening to The Dealer Shift!

Jason: And if you want to see what intelligent car shopping really looks like, you know where to find us.

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